1. Overview

These Terms and Conditions ("Terms") govern all services provided by AngelicFilm, including but not limited to digital color grading, image finishing, and post-production services. By commissioning any service, you ("Client") agree to be bound by these Terms.

2. Services Offered

AngelicFilm provides remote, project-based post-production services including:

  • Digital color grading

  • Look development

  • Visual style matching

  • Final delivery in high-resolution digital format (via Drive, Dropbox, or secure transfer)

All services are performed manually by professional editors and delivered online.

3. Ordering & Project Scope

  • All orders must be confirmed via email, direct message, or invoice acceptance.

  • Each project will have a defined scope, timeline, and deliverables agreed upon before work begins.

  • Any additional work requested outside the agreed scope may be subject to additional fees.

4. Client Responsibilities

  • You represent and warrant that you own or control the rights to all submitted footage, images, or materials.

  • You are responsible for delivering clean and legal files, free of viruses or harmful content.

  • All materials must be submitted by the agreed-upon project start date.

5. Revisions

  • Projects include 1 complimentary revision round. Additional revisions may incur fees.

  • Revision requests must be submitted within 7 days of final delivery.

6. Payment Terms

  • Payment is due upfront unless stated otherwise on the invoice.

  • We accept payments via approved gateways such as Stripe, PayPal, or 2Checkout.

  • Work will not begin until payment confirmation is received.

7. Refund Policy

  • Due to the customized nature of our services, all sales are final.

  • Partial refunds may be issued only if:

    • No work has begun, and

    • A cancellation request is made within 24 hours of payment.

    • We reserve the right to decline any request that falls outside these terms.

8. Intellectual Property

  • Clients retain full ownership of their original materials.

  • AngelicFilm retains ownership of any techniques, processes, or tools used to deliver the service.

  • AngelicFilm may request permission to showcase delivered work in our portfolio or social media for promotional purposes, but this will only occur with written client approval.

9. Limitation of Liability

  • AngelicFilm is not responsible for:

    • Creative disagreements post-delivery

    • Delays caused by late file submission

    • Any losses resulting from misinterpretation of visual direction

  • Our maximum liability is limited to the amount paid for the specific service.

10. Confidentiality

All materials submitted are kept strictly confidential and will never be shared publicly without written consent from the Client.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved exclusively in the courts located within that jurisdiction.